Digital solutions for gamification and Activation marketing
We strongly recommend that you read these General Terms carefully and in full.
WIZZ FACTORY reserves the right to modify or update these General Terms of Use at any time and without the prior consent of the User. The User is therefore advised to refer regularly to the latest version of the General Terms of Use, which is permanently available on the Site.
The purpose of the Site is to provide information and assistance regarding all of WIZZ FACTORY's activities, products, services and offers.
The Site can be accessed in particular from a computer, a phone, a personal digital assistant or any mobile device connected to a telecommunications network, using the communication protocols of the Internet.
The User is informed that the cost of accessing and browsing the Site is borne exclusively by the User.
The information published by WIZZ FACTORY on the Site is non-contractual and is provided for information purposes only, free of charge, and without any obligation on the part of WIZZ FACTORY, which may modify it without notice.
WIZZ FACTORY strives to provide information on the Site that is as accurate as possible. However, WIZZ FACTORY cannot be held liable for any omissions, inaccuracies or failures to update, whether caused by WIZZ FACTORY or by the third-party Partners who supply this information. The User is invited to check any information published on the Site against official sources.
This Site is a work of which WIZZ FACTORY is the author within the meaning of Articles L.111-1 et seq. of the French Intellectual Property Code. All elements contained in the Site and in associated Sites are protected by national and international intellectual property law. Unless WIZZ FACTORY has given written authorisation, any use of these works other than individual and private reproduction and consultation, in accordance with Article L.122-5 of the French Intellectual Property Code, is prohibited. Under no circumstances may such reproductions infringe the rights of third parties.
Photographs taken by Iconink and owned by WIZZ FACTORY.
The names, designations and signs of any kind (such as logos or figurative marks), and the names of products and services mentioned or reproduced in advertising material of any kind published on this Site by WIZZ FACTORY, are the property of WIZZ FACTORY's advertisers, Clients and Partners.
Users may therefore not make any use of them, even partial, nor reproduce, represent or imitate them, without the prior written authorisation of the owners of the trademarks concerned. Any breach of this obligation constitutes an offence of counterfeiting, exposing its author to legal proceedings.
In addition, the name "WIZZ FACTORY" is a registered and protected trademark. It may not be reproduced, even in part, represented or imitated without the written authorisation of WIZZ FACTORY. Any breach of this obligation constitutes an offence of counterfeiting, exposing its author to legal proceedings.
In accordance with Article 27 of the French Data Protection Act ("Informatique et Libertés") No. 78-17 of 6 January 1978, the User of this Site is informed that the personal data they provide, in particular by filling in the forms on the Site, is intended exclusively for WIZZ FACTORY.
In accordance with Article 34 of the same Act, the User has the right to access, modify, rectify and delete their data by contacting WIZZ FACTORY directly. In the event of rectification, a copy of the rectified information will be sent to the person concerned by email or by post.
WIZZ FACTORY may collect certain information about Users.
WIZZ FACTORY respects Users' privacy, and all personal data that the User may submit to the Site is subject to the provisions of French Act No. 78-17 of 6 January 1978, known as the "Informatique et Libertés" Act.
In some cases, WIZZ FACTORY may also use the data collected for professional communications.
The controller of this data is WIZZ FACTORY's Head of Communications.
The purpose of the Site is, in particular and without this list being exhaustive, to get in touch with Users on various topics such as games, competitions, newsletters and answers to Users' questions.
Personal data is collected through the various forms on the Site and on landing pages in order to:
By submitting the form and ticking its consent checkbox, the User expressly agrees to their personal data being processed for the purpose of managing the business relationship.
The data collected on the Site is intended for WIZZ FACTORY's Communications department. This data is stored and processed in Pipedrive (Pipedrive OÜ, Estonia), the customer relationship management (CRM) tool used by WIZZ FACTORY, which acts as a data processor on its behalf.
WIZZ FACTORY does not collect any personal data about the User other than the data the User has voluntarily submitted.
Certain requested information, marked with an asterisk, is necessary to process Users' requests. Other information, which the User may provide on an optional basis, is intended to help us get to know Users better and to improve the quality of the service offered to them.
If the User does not provide the mandatory information requested, WIZZ FACTORY will not be able to send them the information they asked for.
WIZZ FACTORY may give various commercial and technical service providers access to your personal data for the purpose of managing the business relationship and, more generally, for the purposes set out above.
For any question about how Users' data is hosted, please write to:
WIZZ FACTORY – Right of access
11 bis rue Rabelais
93100 Montreuil, France
Your personal data is kept for a period that depends on the purpose for which it was collected, namely: (i) 3 years for commercial prospecting, (ii) 10 years for contractual and legal obligations.
The User is informed that they have the right to access, object to, rectify and delete their data in accordance with French Act No. 78-17 of 6 January 1978, known as the "Informatique et Libertés" Act.
As such, they may require that any information concerning them that is inaccurate, incomplete, ambiguous or out of date, or whose collection, use, disclosure or storage is prohibited, be rectified, completed, clarified, updated or deleted.
Where Users have agreed, via the forms, to receive information and offers from WIZZ FACTORY by email, they may withdraw this consent at any time by clicking the dedicated link at the bottom of the emails they receive.
Each User may also exercise this right at any time by sending a letter to the following address:
WIZZ FACTORY – Right of access
11 bis rue Rabelais
93100 Montreuil, France
WIZZ FACTORY will do its best to make the requested changes as quickly as possible.
In any event, this data remains strictly confidential. WIZZ FACTORY undertakes not to disclose the User's data to any third party without the User's express authorisation.
When you visit the website published by WIZZ FACTORY (the "Site"), Cookies may be placed on your device, subject of course to the choices you have expressed, which you can change at any time.
To make browsing the Site easier, WIZZ FACTORY may use session Cookies.
A cookie is a text file that is automatically and temporarily saved on your computer or mobile device and then retrieved during your subsequent visits.
It does not identify the User but is used to record information about their browsing on the website. WIZZ FACTORY does not use Cookies to store personal information or to disclose information to third parties.
Users of the Site acknowledge that they have been informed of this practice and authorise WIZZ FACTORY and/or its subsidiaries to use it.
Users can disable this cookie through the settings of their web browser.
Cookies are small text, image or software files that are placed and stored on your computer, smartphone or any other device used to browse the Internet when you visit a website (the "Cookies").
In general, Cookies allow a website to recognise you, to register your visit to a given page and thus to provide you with an additional service: making your browsing more comfortable, securing your connection or adapting the content of a page to your interests.
The information stored by Cookies, for a limited period of validity, may relate in particular to the pages visited, the type of browser you use, your IP address, and the information you have entered on a Site so that you do not have to enter it again.
In general, only the issuer of a cookie can read or modify the information it contains.
The types of Cookies placed on our Site are described below.
The sole purpose of these Cookies is to enable and facilitate navigation on our Site and access to its various products and services (the "Technical Cookies"). In particular, Technical Cookies allow us to recognise you, to register your visit to a given page and thus to make your browsing more comfortable: adapting the presentation of the Site to your device's display preferences (language, screen resolution), and remembering passwords and other information relating to a form you have filled in on the Site. Technical Cookies also make it possible to implement security measures.
These Technical Cookies are technically essential for browsing our Site and therefore cannot be disabled or configured; otherwise you may no longer be able to access the Site and/or its services.
The purpose of audience measurement Cookies is to measure the audience of the various content and sections of our Site in order to evaluate and better organise them (the "Audience Measurement Cookies"). Where applicable, these Cookies also help detect navigation problems and therefore improve the usability of our services on the Site. These Cookies are kept for twenty-six months and only produce anonymous statistics and traffic volumes, excluding any individual information.
Social Media Cookies allow you to share content from our Site with other people, or to let those people know that you have viewed a piece of content on the Site or what you think of it. This is the case, for example, with the "share" and "like" buttons from social networks such as Facebook or Twitter. If you interact with these third-party elements, for example by clicking the "Like" button or leaving a comment, the corresponding information will be sent to the social network and published on your profile.
If you do not want the social network to link the information collected through our Site to your user account, you must first log out of the social network.
We invite you to read the privacy policies of these social networks to find out how they use, in particular for advertising purposes, the browsing information they may collect through these buttons.
By using our Site, you consent to the use of the Cookies described above. However, you can choose at any time to disable all or some of these Cookies, with the exception of the Technical Cookies necessary for the Site to function, as indicated above.
Your browser can also be set to notify you of the Cookies placed on your device and ask you whether or not to accept them.
Your consent is valid for thirteen months from the date the Cookie was first placed on your device, regardless of the number of visits to the Site, which cannot extend this period. When this period expires, your consent will be requested again while you browse the Site.
You can choose at any time to disable all or some Cookies. Your browser can also be set to notify you of the Cookies placed on your device and to ask you whether to accept them (case by case or all at once).
Please note, however, that disabling Technical Cookies will prevent you from using our Site normally, and in particular from accessing some of our website's services.
If you choose to refuse the storage of Technical Cookies on your computer, or if you delete those that are stored there, we accept no liability for the consequences of the reduced performance of our services resulting from our inability to store or read the Technical Cookies they need, which you have refused or deleted.
The Help section of your web browser explains how to refuse new Cookies, receive a notification when one is received, or disable them.
If you do not want our Site to store Cookies in your browser for this purpose, you can click on the following opt-out links, which will prevent any interaction with the social network(s) concerned:
WIZZ FACTORY
SARL with a share capital of €10,000
RCS Bobigny 834 647 638
SIREN: 341 907 236
SIRET: 341 907 236 002 42
11 bis rue Rabelais, 93100 Montreuil, France
Tel: +33 (0)1 48 70 45 45
Fax: +33 (0)1 48 51 38 80
Guillaume Raguet
Guillaume Raguet
OVH SAS with a share capital of €5,000,000
RCS Roubaix – Tourcoing: 424 761 419 00045
2, rue Kellermann, 59100 Roubaix – France
+33 (0)8 99 70 17 61
www.ovh.com
Keemia
WIZZ FACTORY, a simplified joint-stock company (SAS) with a share capital of €10,000, whose registered office is at 11 bis rue Rabelais, 93100 Montreuil, France, registered with the Bobigny Trade and Companies Register under number RCS Bobigny 834 647 638, represented by Guillaume Raguet, is committed to protecting your privacy and to complying with the applicable personal data protection laws.
This "Personal Data Protection Policy" aims to give you all the information you need to understand (i) your rights regarding the processing of personal data and (ii) how your personal data is processed when you use the WIZZ FACTORY website.
To help you fully understand the terms used in this Policy, we set out below some notions defined by the applicable regulations and used in this Policy.
For more information, you can consult the following texts:
WIZZ FACTORY acts as controller for the processing of the personal data collected on the site and through the form you have filled in, the exhaustive list of which is given below:
As "controller", WIZZ FACTORY determines the purposes and essential means of the processing carried out with your personal data.
WIZZ FACTORY may collect certain information about Users.
WIZZ FACTORY respects Users' privacy, and all personal data that the User may submit to the Site is subject to the provisions of French Act No. 78-17 of 6 January 1978, known as the "Informatique et Libertés" Act.
In some cases, WIZZ FACTORY may also use the data collected for professional communications.
The controller of this data is WIZZ FACTORY's Head of Communications.
The purpose of the Site is, in particular and without this list being exhaustive, to get in touch with Users on various information topics or to answer Users' questions.
Personal data is collected through the various forms on the Site in order to:
By submitting the form and ticking its consent checkbox, the User expressly agrees to their personal data being processed for the purpose of managing the business relationship.
The data collected on the Site is intended for WIZZ FACTORY's Communications department.
WIZZ FACTORY does not collect any personal data about the User other than the data the User has voluntarily submitted.
Certain requested information, marked with an asterisk, is necessary to process Users' requests. Other information, which the User may provide on an optional basis, is intended to help us get to know Users better and to improve the quality of the service offered to them.
If the User does not provide the mandatory information requested, WIZZ FACTORY will not be able to send them the information they asked for.
Your personal data is kept for a period that depends on the purpose for which it was collected, namely: (i) 3 years for commercial prospecting, (ii) 10 years for contractual and legal obligations. For newsletter management, your data is kept until you withdraw the consent you gave us.
WIZZ FACTORY takes particular care to destroy or anonymise personal data that is no longer necessary for the purposes for which it was collected.
To ensure the proper functioning of the website and to assist it in pursuing the purposes above, WIZZ FACTORY relies on products and services provided by specialised service providers. In this context, your personal data is also processed by these specialised providers (referred to in the regulations as "processors"), acting solely on WIZZ FACTORY's instructions. These processors do not determine the purposes and essential means of the processing carried out with your personal data: they process your personal data solely on behalf of WIZZ FACTORY.
Certain hardware and device-related information may also be transferred to GOOGLE in the United States, exclusively in connection with the use of the reCAPTCHA mechanism.
To protect your personal data, WIZZ FACTORY only uses processors that offer strong security and compliance guarantees. The relationship between WIZZ FACTORY and its processors is always governed by a legal agreement.
In order to provide you with services, it is sometimes necessary to share your personal information in other countries. This may include all countries of the European Union, as well as Iceland, Liechtenstein and Norway (collectively the EEA), on the basis of an adequacy decision. In the absence of an adequacy decision or appropriate safeguards outside the EEA, we will ensure that the transfer complies with the data protection laws of the destination country and that all personal data is secure.
WIZZ FACTORY has put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, processors and other third parties who need it to do their job. They will only process your personal data on our instructions and are subject to a duty of confidentiality.
WIZZ FACTORY has also put in place procedures to deal with any suspected personal data breach and will notify you and any competent supervisory authority where we are legally required to do so.
You have the right (in the circumstances and under the conditions, and subject to the exceptions, set out in applicable law) to:
You can exercise your rights by contacting WIZZ FACTORY at the following address: dpo@keemia.fr. When you exercise your rights, WIZZ FACTORY may ask you to provide proof of identity.
Each User may also exercise these rights at any time by sending a letter to the following address:
WIZZ FACTORY – DPO
11 bis rue Rabelais
93100 Montreuil, France
If, despite our commitment and efforts to protect your personal data, you believe that your data protection rights have been infringed, you have the right to lodge a complaint at any time with the competent supervisory authority in your region. However, we encourage everyone to contact WIZZ FACTORY first to resolve any complaint.
This "Cookie Policy" explains how WIZZ FACTORY and its partners place and/or use cookie data and other trackers. It also allows you to control their use. WIZZ FACTORY is committed to handling your data properly and takes all necessary precautions to ensure that your data is processed securely and in compliance with the regulations in force.
When you use the WIZZ FACTORY website, information about the browsing of your device (computer, connected TV, tablet, smartphone, etc.) may be recorded in "Cookie" files placed on your device by WIZZ FACTORY, an SARL registered under number 834 647 638, whose registered office is at 11 bis rue Rabelais, 93100 Montreuil, France, and by its partners.
This policy tells you more about the origin and use of this browsing information and about your rights in relation to it, in particular your right to object.
A cookie is a small computer file, or tracker, placed and read for example when you visit a website, read an email, or install or use software or a mobile application, whatever type of device you use (computer, connected TV, smartphone, e-reader, internet-connected games console, etc.). These cookies are stored on your device and are used to store information. The data stored through cookies may include the number of pages visited, the language chosen, the city in which the IP address used to connect to the website is located, the frequency and recurrence of visits, the length of the visit, and the browser, operator or type of device used for the visit.
Only the issuer of a cookie can read or modify the information it contains.
For the purposes of this "Cookie Policy":
Several European and national texts govern the use and placement of cookies. Although not exhaustive, the list below is intended to inform you about the main applicable regulations and, where appropriate, to help you access and read them.
The cookies placed and used through the website have several purposes. To help you understand their usefulness and control their use, we group the cookies according to the purposes explained below.
The purpose of these cookies is to enable or facilitate electronic communication (detection of connection errors, identification of connection points, website security, etc.) or to provide online communication services that you have expressly requested (screen display preferences, remembering information entered in forms, access to your user account, etc.).
In accordance with the regulations in force, these functional cookies are used and/or placed without requiring your prior consent. You can, however, block and/or delete them using your browser settings. As a result, your user experience and the security of your browsing may be affected, and some pages and features of the website may be inaccessible.
The purpose of these cookies is to analyse traffic on and use of the website, in order to better understand how it is used and to improve your browsing and user experience.
These cookies may process data relating to the pages visited, the content viewed, the time spent on pages, the browser you use to visit them, etc.
The use and placement of these cookies is subject to your consent.
WIZZ FACTORY authorises third parties to place and/or use cookies through the website. These third-party cookies serve various functions:
When these third parties process personal data derived from data collected through the website, they act on their own behalf as controllers and/or as joint controllers with WIZZ FACTORY.
The full list of third parties that may process data and information from cookies placed and/or used through the website is given above, in the list of cookies placed and/or used on the website.
For clarity, a distinction should be made between:
The lifespan of a cookie is the period during which a cookie takes effect from the moment it is placed on your device. This period is not automatically extended when you visit the website again. It is defined for each cookie used and/or placed on the website.
The processing period of the data and information collected through cookies is the period during which WIZZ FACTORY and/or the partners owning the cookies may use the data and information collected through cookies in their information systems. Once a cookie's lifespan has expired, the data and information collected through it may still be used. The data and information collected through cookies via the website is kept for a maximum of twenty-six (26) months.
On your first visit to the website from a device, you are asked to consent to or refuse the placement and/or use of certain cookies through a dedicated information banner. If you expressly accept, you consent to the use of cookies on your device. If you refuse or do not respond, cookies subject to consent are not placed and/or used on your device.
Please note that, in accordance with the regulations, cookies whose purpose is to enable or facilitate communication, or which are necessary to provide a service you have requested, are not subject to your consent.
In addition to the choice made on your first visit from a device, you can change these choices at any time using the mechanisms described below.
Through our cookie management module, you can consent to or object to the placement and/or use of cookies by purpose.
Browsers offer many settings that let users express their choices regarding cookies. Whatever their purpose, you can allow, block or delete the cookies placed on your device by configuring your browser options. For the most common browsers, you will find instructions via the following links:
Several advertising industry platforms also let you refuse or accept cookies used by their member companies. For example, the digital advertising professionals grouped within the EDAA (European Digital Advertising Alliance) publish the "Your Online Choices" website, which lets you control and set your preferences regarding behavioural advertising: www.youronlinechoices.com.
These centralised mechanisms do not block the display of advertisements; they only prevent the use of data from cookies to personalise those advertisements.
The cookies placed and used through the website may result in the collection and processing of personal data. If you would like more information about how WIZZ FACTORY processes your personal data, please see the Privacy Policy above.